Grand Crowne Resort

We stayed at the Grande Crowne Resort last and enjoyed it very much so we wanted to come back to the same location. Everyone we dealt with at check in and on the phone were great. The rooms were great and the amenities were great also. It was close to the attractions we wanted to see. The only problem that we had (which we told someone on the phone) was that the carpets were very dirty. We came to that conclusion within the first few hours there after our 2 small grandchildren (3 and 14 months, played in the living area with their socks & shoes off. We noticed the bottoms of their feet were black. We first thought that it would be from the tile in the kitchen area (where they had played also). However, after washing the tile we saw that it was clean. If you shampoo the carpets, you have a 100% great place to stay. We enjoyed our time there.